FAQ's

Q. What is the difference between standard “ceramic” tiles and porcelain tiles?
A: Tile terminology can be confusing. Most types of tiles that are made from clay or a mixture of clay and other materials, then kiln-fired, are considered to be a part of the larger classification called “Ceramic Tiles”. These tiles can be split into two groups, porcelain tiles and non-porcelain tiles. These non-porcelain tiles are frequently referred to as ceramic tiles by themselves, separate from porcelain tiles.

“Ceramic” or non-porcelain tiles are generally made from red or white clay fired in a kiln. They are almost always finished with a durable glaze which carries the color and pattern. These tiles are used in both wall tile and floor tile applications, are softer and easier to cut than porcelain. Non-porcelain ceramic tiles are usually suitable for very light to moderate traffic and generally have a relatively high water absorption rating making them less frost resistant and they are more prone to wear and chipping than porcelain tiles.

Porcelain tile is a tile that is generally made by the dust pressed method from porcelain clays which result in a tile that is dense, impervious, fine grained and smooth, with a sharply formed face. Porcelain tiles usually have a much lower water absorption rate (less than 0.5%) than non-porcelain tiles making them frost resistant or frost-proof. Glazed porcelain tiles are much harder and more wear and damage resistant than non-porcelain ceramic tiles, making them suitable for any application from light traffic to the heaviest residential and light commercial traffic. Full body porcelain tiles carry the color and pattern through the entire thickness of the tile making them virtually impervious to wear and are suitable for any application from residential to the highest traffic commercial or industrial applications. Porcelain tiles are available in matte, unglazed or a high polished finish.

Q. Can ceramic tile be used outdoors?
A: To be used outdoors, it is recommended the tile must be frostproof and unglazed for floor use. Make sure the absorption rate is 0.5% or less.

Q. What is the difference between glazed and full-body tiles?
A: Glazed tiles are coated with a liquid glass, which is then baked into the surface of the clay. The glaze provides an unlimited array of colors and designs as well as protects the tile from staining. The unglazed tiles are pretty much the same as the glazed tile, except that their surface is not coated. Full-body porcelain tiles do not show wear because their color extends throughout the tile, making them ideal for commercial applications.

Q. Should a sealer be used on ceramic tile?
A: glazed tile is already stain proof, so there is no purpose to putting on a sealer. You may put a penetrating sealer on your unglazed tile or your grout joints. The penetrating sealer is an invisible, stain resistant shield that is absorbed into the surface.

Q: Can tile be used on counter tops?
A: Tile is guaranteed not to scorch, burn, or melt if a hot skillet or pan accidentally sits on its surface. This makes tile a great alternative for countertops.

Q: Will tile fade over time if exposed to direct sunlight?
A: No. A tile's color and glaze are fired on at temperatures up to 2300 deg. F. This allows tile to be installed in sunrooms, outdoors, or any other sunny places without concern about fading.

Q: What determines the grout color?
A: You want to use a complementary grout color to create a more uniform, blended look. Contrasting grout colors tend to highlight each tile, creating a more dramatic grid effect. Ultimately, an individual's taste and style will determine the grout color selected.

Q: Will grout stain or get dirty easily?
A: No. Grout will look as good as new for years if a penetrating type sealer is used after installation and spills are cleaned up quickly.

Q: Is there any on-going maintenance with tile?
A: No. All that is necessary is damp mopping or sponging with a mild cleaner, if the tile is properly installed.

Q: Are glass tiles as strong and durable as ceramic tiles?
A: If dropped, like ceramic, they may break. However, once glass tiles are installed they are just as strong and durable as ceramic tiles. They are also impervious to water, acids and other chemicals.

Q: How is tile ordered?
A: Tile is priced by the square foot regardless of size. Packaging varies by distributer and generally full cartons are required for purchases.

Q: How long will the installation take?
A: Since every job is different, a general time cannot be given. It is best to have a complete evaluation at the job site to determine installation time.

Q: How much does installation cost?
A: Installation prices vary by job. Many variables affect installation costs such as tearout, prep needed, size of job, etc. A review of the job site would be required to give an accurate estimate.